What procedures do you have in place to ensure my order is kept confidential when shipping?
At Lullaby Conceptions we understand how important your privacy is and ensure that every order is sent in an unmarked Mailing Box (approx. 22cm x 16cm x 7.7cm). There are no markings on the package other than a return PO Box address and all orders are marked as Private and Confidential. This gives our customers added security, privacy and protection from “prying eyes”.
How do you send orders?
We provide a fast and discreet shipping service using Australia Post. All orders that are received by 4pm weekdays will be shipped the same day. We make sure that every order is shipped in an unmarked parcel post box, ensuring your Privacy is protected. Many people have their orders delivered to work so we make sure the shipping label states that it is ‘Personal and Private’ mail and we never reference our company name – only a return PO Box address.
Please note: Due to Australia Post’s recent changes to Regular Mail delivery times, it can now take 2-4 business days for your order to arrive once we have shipped it, so we are now offering an Express Post option which means your order will arrive within 1-3 business days, depending on your location. If you require your order ASAP, please select the Express Post option.
Do you ship anywhere in Australia?
Yes, we supply tests to anywhere in Australia. We use Australia Post to ship all orders using the Regular or Express Post Parcel Post service.